Vinomondo - Conwy

This place is amazing! Fabulous wine and beer selection with a garden for enjoying a tipple, too. The Snowdon craft IPA was delicious and the Italian red, Millefiori, proved a winner with cheese and biscuits. Knowledgeable owner and staff whose passion for their wares is obvious. Well worth a visit.

Went today to pick up a wine recommended on Facebook. There was a gentleman in the shop who obviously knew his wine but the girl on the till did not. Spent loads of time trying to placate this guy totally ignoring me on the phone and computer at the same time. Then when finally finished and said ‘oh sorry thought you were together’ nothing more no thanks for waiting, sorry for keeping you any if that how rude. Have had similar before when trying to order on Facebook. Totally ignored no response. No way to treat new, local customers at all I think

A fantastic gem in Conwy, the staff are friendly welcoming and knowledgeable and on hand to help with the products they sell,myself, dad and uncle stopped and enjoyed the beer garden and the beers and ciders we had we thoroughly enjoyed and are planning to come back again soon.

Honestly a lovely little place that we go to regularly with a beautiful beer garden at the back. However I had to give a low score as we were shocked by the rudeness of the staff (mainly a woman I believe to be the manager. She was abrupt with us, was condescending and rude to her young staff members and loudly complained at about the amount of cheeseboards her customers were ordering. A guest who was staying with us went to the till to check out the beers and before he ordered she loudly exclaimed the whiskey is not for sale not by the glass anyway before he had a chance to open his mouth. It seemed as though she was suggesting that he didn 't look like he could afford the bottle. We had our one drink and left. I am so disappointed as it was our favourite place to come for a drink in Conwy but after that experience, I cannot and will not, return and give a person like that my hard earned money.

Stopped by for a drink, outside is set up nicely. Enjoyed our drinks and had a couple of meat and cheese platters which were excellent. Staff were excellent.