Waterfire Restaurant Bar

2 burgers ordered, together the orders were wrong 3 times, to follow simple instructions. the patties themselves were tasteless and dry.

The more this place does to try and better itself the worse it gets. We have been going here for years, a favourite venue for birthdays and other family get togethers. But as the years have gone the worse it gets. Went here tonight with my wife and we couldn't wait to eat our very bland meal and get out of there. We will go back but only for the venue. It's a real shame

Will not be returning!! Understaffed, two staff between bar, ordering meals counter serving meals. Brought one of three kid meals out, then some adult meals. Last two kids meals came out 45 minutes later with the last main..... Very little apology from the staff. Pumpkin salad... Served predominately pumpkin skin with no pumpkin on it- like they cooked the scraps by mistake rather than the pumpkin. Kids meal.. Increased in price by $5 and the hot dog was a hot dog cut in half!!! Disgraceful food portion sizes for the kids. Maybe suitable for a 2 year old. Such a shame, as this place has so much potential

By far the worst meal we have had on the Gold Coast. The staff were friendly and helpful but the food was terrible. Thai beef salad had no flavor and lamb shanks was a plate of bones.

Dissapointed. As a chef by trade I make sure my customers are happy and my meals look good and contain the right items and condiments, unfortunately the chefs at the boathouse on Friday night weren't passionate. I even asked for the oysters on the seafood platter to all be cooked as my wife is pregnate and was told by a staff member it couldn't be done. Laziness! Stick it under the salamander or is the chef not qualified? Very sad effort. Even the floor manager after I gave him feedback when he took our plates seemed to not care and didn't offer us any drinks or dessert to try and make us smile. I would give my customers free food or drinks if I knew they weren't happy so I know they...read more