Popeyes Louisiana Kitchen - Coon Rapids

My brother enjoyed the mac and cheese and especially loved the potatoes and gravy. As for the spicy chicken wings I ordered, they didn't stand out to me.

While it's true that prices are rising everywhere, this restaurant seems to be taking it to a whole new level. I couldn't believe it when I found out that a meal for one person cost over $17 for a number three at Popeyes. What really shocked me, though, was when I asked for Buffalo hot sauce and the owner charged me 86 cents for a single packet, showing no remorse whatsoever! When I expressed my dissatisfaction, he casually told me that if I didn't like it, I didn't have to return. This blatant greed is truly off-putting. I believe every restaurant should have a rating displayed prominently; this establishment clearly doesn't deserve to still be in operation based on how they treat their customers. Unbelievable!

My experience was similar to others. I paid for a complete meal that included chicken, a side, and biscuits, and I also added some pies. However, my order was incomplete. I tried calling the restaurant multiple times—nine times in total—but no one answered the business line. They also don’t provide a receipt for the purchase. Does anyone have any suggestions on what I can do? Thanks!

Always ask for a receipt and always check your food before leaving the window 1) their doors have been closed and locked ever since COVID-19 began in 2020. Nobody is allowed in the building aside from the staff. So customers are unable to resolve problems in the store or enjoy dining in. 2) my fiancé tried to redeem a code for a coupon and they told us they cannot redeem codes. 3) I had asked for one 2 piece of the strawberry biscuits that are new. When I had pulled up to the window they told me the total was over $6. My fiancé was confused because it shouldn’t have been more than $4. When they handed me my bag of food (some of it was a mobile order) we looked and saw 2 biscuits total when I paid the price of 4. I waited for them to open the window, they didn’t, after me waiting for maybe 20 seconds they finally opened the window and I requested a receipt. The manager was reluctant to give it to me. Once I did, I saw he charged me 2 orders of 2 biscuits. Which didn’t make sense because one of the options was to order 4 biscuits total. I explained to him for that price I will need 2 additional biscuits. He told me I had ordered 2 biscuits and that’s it. I told him no, he charged me for 4 biscuits, he either gives me 2 more or he gives me my money back. He spent time looking at the order pad and during this, he was very reluctant to resolve the situation. He told me twice I was wrong with my request. After a few exchanges, he finally asked if I want my money back or if I want 2 biscuits. I told him I want the 2 additional biscuits. I did report this location to customer service and encourage others with sketchy encounters to do the same. I did not feel right leaving and not reporting them to corporate as it felt like they are skimming from the top at the hands of the customers.

I love Popeyes but you can tell most of the food has been sitting in the warmer for quite some time. If you get here right away in the morning, the food is banging. If you get here anything later than that more towards the late afternoon or evening, it's more than likely going to be old