Asylum - Coquitlam

We made a reservation for the dance floor ahead of time to make sure we would get a nice spot and when we got there, our table was given to another person and they moved our table to the back in a different area. We tried to manage the problem with the manager in charge at the moment and nothing was done. it is very upsetting when you try to have your rights respected and nothing happens. The one star it is only for the way they manage the table reservation. is there. a reason to book a time limite to arrive if you can loose your table to someone else even if vou arrive a bit earlier? At least the servers are lovely and kind.

Service is excellent and Sound Machine the band so fun. Service: Dine in Meal type: Other Price per person: CA$10–20 Food: 5 Service: 5 Atmosphere: 5

Came in for a snack while gambling, our server “Emily C” was the best! rare to find great service like that these days. all staff were welcoming and nachos were delicious. Meal type: Other Food: 5 Service: 5 Atmosphere: 5

The most fabulous servers bartenders! Food: 5 Service: 5 Atmosphere: 5

Terrible, terrible service. Arrived to our reso on time. After waiting 20 min finally flagged down a waitress. Waited 10 more min before they took our order. 55 min after our reso, I had to grab our own drinks from the bar. 1hr 10 min after our reso our food arrived leaving only 20 min to eat and get to our show. Will not be going back! Service: Dine in Meal type: Dinner