Starbucks - Coquitlam

Paid for a $6 drink and the blonde guy with glasses used his finger to get rid of the bubbles from the opening of the cup. I never drank the beverage. I did not want to embarass him so I didn't ask for a refund. Instead, I'm leaving this review. Waste of 6$.

Too slow, it took over 20mins to fetch coffee even I placed a mobile order before

When I got there to pick up my mobile order, a dark roast coffee, there was not ready for my order even though my app said Ready-to pickup, which was twice at this branch so far. So I asked them if mine is ready, but one of the staff said they don't have a dark roast coffee ? and they could brew it now if I could wait for another minutes so I spent more time getting the dark roast one. However, on Nov 26th, I got there picking up my dark roast coffee that was ready to pick up, but again, I couldn't receive my order, so I had to ask them. The funny thing was that one of the baristars made my order at the moment and gave me that coffee, saying this is a medium roast coffee, and we don't have a dark roast coffee.?If they don't have it, they shouldn't have received that order and why she gave me the coffee that I didn't order, knowing what I ordered, which made me get a refund and feel frustrated.Also, I had to make another line up to get a refund.Waste my time having uncomfortable experiences from them.Yes, I won't get there anymore.

Have been here a few times. Everytime we had problems ordering advertised drinks. First time, they didn't have the prepared coffee cold brew ready. The next times, when we ordered they didn't have the syrups or toppings so they couldn't make the drinks. How about don't advertise specialty seasonal drinks if you don't have any of the ingredients. Or put up a sign or cover up the names on the menu. We will never return to this location.

Usually I never have a problem at this location but today me and my friend were really let down. She ordered a permanent moca frap. With chocolate chips... The girl behind the counter for got the switches my friend wanted.. which was chocolate chips and no whip. I ordered the sugar cookie iced oat latte and was given a blonde coffee with oat milk. There was no flavor syrup in the drink which defeated the point of my drink and the purpose of paying for the special drink.Needless to say we were very disappointed about the service. Hopefully it changes but I'm not sure if I'll be back there in a while.