Pollo Tropical - Coral Springs

Horrible service. Avocado was not chopped.. requested family corn, they gave me a medium cup.. customer service terrible and mayor attitude.

I have a special needs daughter that loves coming here the managers and all the workers are always smiling and eager to help you. I give them totally five starsVegetarian options: If you are a vegetarian they have a wide selection of vegetables.Parking: I have never had a problem with parking you can park on the side or in the frontKid-friendliness: This is 100% Family restaurant

Ordered online. I arrived at the time my order was supposed to be ready, gave my name and the cashier printed my receipt and took the copy and placed in on the counter. Took 20 minutes to get my food for an online order that was supposed to be ready. Also the cashier was handling cash with gloves on and then went back on the line with the same exact gloves!l and started to make an order!!! One of the other customers called him out and told him to change his gloves and that he no longer wanted that plate since it’s now contaminated. Also my order was wrong. Asked for yellow rice and received white rice. Also out of crispy chicken… didn’t tell me this until after almost 20 minutes of waiting.

Can NEVER get an order right. Be sure to check the bag before leaving. I can guarantee a sauce or meal item will be missing, this is if they even have the menu item.

I've been 5 times in the past 2 months and all 5 times order is wrong . I get charged for things I don't get and have to go inside to ask for sauces bec the girls at the window act like the garlic sauce is made with gold...