Wendy's - Cornelius

This is the Wendy’s in cornelius north carolina at 5 o’clock in the afternoon. How can they run a business if they have the whole thing at five?

We placed a mobile order for pickup. Got to the location to be told they were closed until 6:30 PM EST, so we waited in the parking lot unit 6:30 PM EST. We pulled back up to the loud speaker at 6:30 PM EST to be told they will not be taking any orders until their manager gets there which will be around 7:00 PM EST. After that we asked about the mobile order and the guy replied through the loud speaker that we should cancel it and get a refund. I mean what is the sense of these employees even working there if they are not actually working. At this time I cancelled my order, contacted their corporate office and McDonalds got my money instead.

THIS PLACE SUCKS. BRAND NEW STORE AND THE LOBBY ISN'T OPEN FOR TRUCK DRIVERS OR ANYONE WHO HAS A VEHICLE THAT CAN'T GO THROUGH THE DRIVE THRU. STAY AWAY FROM THIS WENDY'S!!!! The management should fire all the employees and turn this place into an Arby's, atleast Arby's employees and staff have it together. These people are useless. Corneilius health inspectors should atleast shut it down completely.

If I can give a zero I would. I go to Wendy’s all the time, in Cornelius because my daughter love it. If there is no one new at the window it’s always the manager Terry. She is very familiar with my face.. Anyway my last order was messed up. I ask to speak Terry, and she came to the window with a nasty attitude. Every time, I go there and she is at the window, she never speak. Her face always frown up. Maybe she don’t like black people.

Online ordering at this Wendy's stinks!! No one to bring your food out and doors locked so you can't go in and pick up either! So you need to go through the backed up drive thru anyway. Then my order was screwed up, I'll stick to McDonald's