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Contribuisci feedbackTried to tell everyone who had already ordered that they were not going to make the food that they had already paid for. I understand being busy but that was completely unprofessional and disrespectful. This McDonald's should be ashamed of itself fortreating paying customers like this.
Food was good. Service was great. And they seemed busy in there and we appreciated the fact they didn't get our order wrong. If we could tip, we would.
I think I've commented on this place before. It used to be IMO* The best running McDonald's. However, recently their services have been poor. They are running out of food and drink items, getting orders wrong, and is taking about as long if not longerthan a typical fast food area. It's sad, because this location used to be great.
This is by far the worst Mc Donald's that I have ever experienced. Recently I went thru the drive thru in the morning and ended up waiting over 30 minutes in line to receive my food. I would have turned around but I was stuck in line by other carsalso waiting. I went there during the weekend and the same thing happened. I waited over 20 minutes in the drive thru. Iasked if I can have 10 ketchup packs since i love a lot of katchup on my fries and the guy tells me he can't give me 10 but hewill give me a hand full. He ended up giving me only 3 packs. Also my Big Mac had no sauce or lettuce on it and the fries werestone cold. I can probably bet that everyone on base and where I work will vouch that this restaurant has some seriousmanagement issues thats been going on for awhile. This restaurant needs some serious help in training their employees andimproving their efficiency.
Would be better of thwy didnt focus customer's at the cashierless terminals, with no cashier at their registers. There are no options to add specialty items or to even request water bottles as opposed to a soft drink on the cashierless terminals.Breakfast sandwiches were put together as of they were slapped together to rush an order. Nothing was centered, more like it wasoff set purposefully.