Jersey Mike's Subs - Cottonwood Heights

I ordered from one of the third, but made a mistake not to order tonight enough to feed my 2 neffen that were moved in a chair for my father in the age of 81 years. I called this place and kirria, jeffery, andrew and lucas took responsibility and made the night for my family. I didn't get a last name of the franchise owner, just a first name of russ. russ, this team is a protector! mainly Kirria!P.S russ, you pos needs the possibility to manually pay via the phone to any place to adjust orders in my opionion. formal in the biz for 38yrs I know that the new systems do not need a signature under a specific order $50) if the CVC code is given via the phone. the people of the shady character cannot say with the code that at the time that ordered them not. that indicates that the card is in hand at the time of ordering or matching. no fee. that was always my concern.

I am not sure what has happened, but this place is awful. There were plenty of staff, and only one seemed to even care about the customers. As I waited, i noticed another customer growing very irritated, He waited and waited for his order. Eventually he advised to just refund his money and left. I finally got my Chicken Bacon Ranch which I had been really wanting for a while) and had to take it to go. When I got home, it wasn't even the right sandwich. So It makes me wonder, is JM simply gotten too popular to care. Hmm sort of like Subway. Perhaps if the workers were not goofing off, arguing over who is going to do what, I might have had a better experience. Anyone reading this knows, JM isn't a cheap sandwich, but in the past, it was worth it. The last two times I have gone to a JMs, it has failed to be what it used to be. I am sure the others in the shop this night, 06-22-22 at 7:30 pm would agree. DOnt go to the Park Center Cottonwood Heights location.

Kierra is the most awesome manager and all the workers are so nice and always make my food fresh, fast, and always take a moment to socialize with me. Would highly, highly recommend this store!

Super awesome shop. The guys here are so cool and quick. Sandwiches are always awesome and great energy from the employees

Awful customer service!!! We went in on a Sunday afternoon. No other customers. There were about 6 people working. One was helping door dash. 4 in the back cooking. One stocking chips. We waited about 5 minutes and the asked the girl stocking chips if we could be helped. She said they were really busy so it would be a minute. So we waited again while she stocked the chips. Finally someone helped us. The person making the sandwiches knocked the bread for the top on the floor. Then tried to just give us the sandwich without the tip bread. We spent about 1:2 hour there and $70 on 4 large sandwiches without hardly a word from the people making our sandwiches. I know why people go to jimmy johns.