M&s Cafe - County Durham

The most disgusting breakfast, the poached eggs were stone cold, the mushroom not sure how it was cooked but it was horrible, heavily smoked streaky bacon, awful sausage, beans ok. It's not cheap either. Definitely won't be back.

We travelled to Durham, some 15 miles, in search of a heated Twin Curling Brush Unit. Replacing the Tongs that have lasted well but 'Given up the Ghost ', Last Minute We Chose M S for Coffee 'n Salmon/Boiled Egg Sandwich were Highly Satisfied. The Iconic Brand puts Effort into Quality with a Certain Pride. Sadly, some Staff do not Share the Enthusiasm : We ALL Have pressures to Bear. Clearing Cleaning Tables may be a Chore, but it 's an Income 'Others ' would Gladly Share! Some Smile ; Most are under pressure, now that Empty Boxes are less attractive to Steal. We can, however Imagine, that Running for 'Example Stock ' to the Stockroom has probably lost its Appeal. We spent £20 on Delicious Food another £20 on Bits 'n Bobs. It would have been More, but we ran out of time, though Sales Staff were willing to Helpfully, do their Jobs! The Toll on Retail is Heavy ; thus Staff Numbers are Cut to the Bone. I would Suggest that Shareholders 'Get to the Back of the Queue ', or their Investments may Not have a Home!! I Write this to Highlight the Desperate Dispair, of All those in Retail who Combat Internet Shopping! We are Old School ; preferring to Handle the Goods ; supporting the Highstreet : And We 're Not Stopping!!

I am disabled and had a trolley. One staff member politely asked me to move aside so she could pass with her dirty crockery trolley which I did. Then, another staff member who wasn’t involved mumbled in a loud voice so I could hear “they should stop those trolleys from being allowed in here. I was appalled SHE HAD A BLONDE BOB.

Had an awful experience today when I took my daughter for a late breakfast. She picked up a couple of snacks from the fridge and I went to the till. I ordered the smashed avocado with poached egg and bacon. The unwelcoming lady at the till said there is no avocado this week. So I said well I can just have the poached egg and bacon please she said no they are on the breakfast menu! I said well they are also on the brunch menu it says it there on the board. Again she said really rudely they are on the breakfast menu. I said well they are on the brunch menu as well but you don't have the avocado so I will have it without. She then said again for the third time no they are on the breakfast menu. By this time I had had enough of her awful attitude and walked out in tears. It was such an awful experience and I don't think I will go back to the cafe even though I do my weekly shop there every week.

Occasionally Pauline I are able to fit in a light lunch and coffee, With Pauline being wheelchair bound trying to find a table suitable can’t be difficult but the staff are more than willing to accommodate us with a friendly smile and words, it brightens Pauline’s week to visit. Man you thanks Pauline David