Mcdonald's - Cranbourne

The restrooms left much to be desired. While they didn't smell overly unpleasant, the soap dispenser was completely empty, and the toilet paper was only hanging on the hook behind the door. Also, one of the stalls was closed, seemingly with no one inside, even though the sensor lights turned on as I walked in. However, overall, the experience was still positive.

The restaurant had a pleasant atmosphere both indoors and outdoors. The customer service was consistently polite. I ordered a frappe, which was a delightful treat. The staff was quick to fulfill my order. I definitely plan to return.

I waited 15 minutes for my order of a Happy Meal, McChickens, and some fries, and nobody seemed to notice me during that time to check if I was ordering or picking up. There was a woman who had to wait almost as long to place her order as I did to get my food. My daughter needed to use the restroom, and I can only say that we both have a lasting impression of the state of the women's restroom and the baby changing area. I understand that many fast-food places are currently understaffed, but it’s becoming increasingly unpleasant to visit McDonald's, no matter the location. After our long wait, the food was substandard— the fries were dry, and the McChicken looked like it had been squished. I’ve stopped bothering to complain because no one ever responds to my feedback; it feels pointless. We might need to start going to Hungry Jack's, as they seem to manage their staff better than McDonald's.

Ehh, quite disappointed about my order. paid $45 for 5 burgers and some fried to deliver and the burgers lacked the half of the article. on the burgers there was no wobble, and there was only one pickel on one of the burgers, the rest had none. I know there's a salate deficiency, but I've never heard of a wobble or a pickle deficiency? but if this is the case, they must leave a note online and let customers know. we still pay full price for our items. so if there was a lack of wobbles, then not your fault, but again, they must let the people know. And how for pickles, why has one of my burgers a pickle and the rest had no? if there was a pickle button, they would think there was nothing at all? I don't think it was a bad thing. So if it wasn't a bad thing, how could they forget pickles at four different burgers? Remember one of the burgers? Not to mention, I asked for extra ketchup and sniff and they were dry as bones. almost 50 dollars and some of the hamburgers had literally a thin piece of meat between two rolls. that's it. no wobble, no pickles, no sauce. nothing. not acceptable. I know it's fast to eat, they can't expect top quality and it's gonna be mistaken, but it's like they take the cake. typical greedy money starving fast food restaurant with the inflation and lack of apology (including items that are not part of the lack) just to put the prices and to them less despite what they have paid. but what is my opinion? the other 68 million customers they receive every day throughout the world will continue to be served. can't make a loss to their billion dollar revenues. make them please one and go to the super market or support their local, buy a burger and bleeding cook it! it is more honest.

You know what your getting from a fast food chain. However, the service and quality of the food today was atrocious. The drive through cashier was rude and kept interrupting when we giving her our order, saying “drive though”. There was a half burger (that we didn’t order) stuck to bottom of the bag. The chip boxes all had half the amount of chips they were supposed to have. Multiple items missing from our order. We found someone’s hair in the burgers. I have been there before and had no issues with service or food quality. I don’t whether they are under new management or have new staff members, but the place is seriously sub par.