Mcdonald's - Crossville

I tried to use a rewards number at this store. The guy at the window took my rewards number but when we got to the pay window they wanted to charge us full price. The girl at the window checked with the manager and they said they couldn’t do anything about it.

When going to McDonald 's, you should never expect a gourmet meal. But considering 1 meal, there is now the same price equivalent of a 6oz ribeye steak meal from Texas roadhouse. You would think they could at least make your food right the 1st time.As per usual, a simple sandwich with just 1 alteration resulted into gas , time wasted in the drive thru, making it halfway home, having to turn around ,come back, and making a trip inside.The bagel I was given was as hard as a hockey puck and equally as dangerous. The minor alteration which was sub round egg instead of a folded, was grossly ignored. The wait inside to even be acknowledged was triggering my inner Karen . Nothing worse than sitting 8 minutes in a drive-thru, to get halfway home to have to turn around and be ignored by staff and management alike. Luckily for them I have learned how to tune my inner Karen out.I know people make mistakes, but to blatantly have a sticker which notes my 1 alteration, to then serve the customer the absolute opposite on something so old and hard it can break teeth ... Is absolutely ridiculous. Is it too much to ask for our food to be made right the 1st time?Anywho... after 2 trips to McDonald 's,8 minutes in the drive thru and 13 minutes inside, 21 minutes in total, I FINALLY received my sandwich made correctly. Thanks MCDONALD 'S

I ordered a quarter ponder deluxe, and the bun was terrible. It was super hard, I had to remove the bun to eat it. Other than that, great! Fries were hot and fresh.

Worst McDonald's ever! We only ordered a few items.... cheeseburger, hamburger, chicken nuggets and drinks. They made us, along with the 3 cars in front of us park and wait for our food. While waiting my son went inside to get a shake. He said there were 5 people standing in the back just talking and laughing. The guy at counter ignored my son at first. Took about 5 minutes to get his shake.We waited 25 minutes in our car for our food. I finally walked to the pay window and told them I want my money back. I will remember this place and never return!

Ice cream ? is better now since they serviced the machine. Not runny anymore.Parking: Several parking spots