Lyth Valley Country House B&b

Had an amazing weekend here, we hired the whole place out for my son and his friends' 21st Birthdays, such a beautiful place and location. We had full use of the bar, kitchen, sauna, hot tub, gardens. Did not see the owner or staff till our departure, but they were at the other end of the phone if we had any issues. Definitely recommend a visit. We will be back. Would give 10 stars if I could

Untrustworthy. Management is rude to customers. We had the place booked since April, only to be double booked on purpose by management.

They cancelled our booking for a higher bidder 4 months after we made it and after 17+ people had booked time off work and made travel arrangements. Absolutely disgusting service and not to be trusted.

Made a booking months in advance that was cancelled two weeks before we were due to arrive. They gave no warning of this and have ignored several messages, Air BnB instead contacted us directly to inform us they had given our reservation away to someone offering more money. That is not how bookings should work. Extremely disappointing, I would not trust them.

Don’t trust this place. Turned up 9 days ago only to be told it’s no longer a hotel. Promised full refund by Keith Adams but now not responding to emails. Can not contact Steve Edmonson. Similar review on tripadvisor and even Keith admitted it happened to someone else the week before ... Would really appreciate my money back