Charleys Cheesesteaks - Cutler Bay

I ordered 2 large sandwiches along with the “gourmet fries,” which is nearly $5 after taxes only to have this very little amount added to one of the boxes. This is ROBBERY. I asked the woman why so little and she said in spanish “well the side order is basically the same size.” I know it’s just fries, but it’s certainly disappointing. I hope this review helps others make informed choices and that management takes action.

This is the second time we tried to order a kids' meal. Each time was something was missing. But they still wanted to charge full price. Not willing to substitute for what is missing. Also, poor attitude. I ended up not buying anything.

I got a large sub that had almost no meat in it they need a new management there wont be coming

The food tastes good, but not worth what you pay for. Payed $17 for a combo and the sub had barely any meat on it. Customer service sucks.

First tip off is they def reject the deals from the app. That aside. Worst Charlie's ever! We walk in the and think can't go wrong with Charlie's!? Right?! No. This one is a scam. Large sandwich is a all bread medium. Dry chicken, old. These reviews are real. Wish I read reviews before hand. Who knew? Watch the generic response from this place. Disappointing to be scammed in many ways.