El Pollo Loco - Cypress

They messed up my order I tried to call Them and no one answers. I asked for rice and beans as a side for my two family meals and they gave me just beans.

Nobody at the ordering counter. Rang the bell one time. The chopper came over and told me that I have to wait 15 minutes or go away. I was just looking at my phone not bothering anyone and he felt necessary to come and gave me a lecture in very rude attitude. Maybe next time I should follow his unkind advice and go elsewhere.

Ate inside for a change. Cashier and team were very nice and helpful. Flavor for the chicken avocado burrito just wasn’t there, and not for the keto burrito either, both were further handicapped by the undercooked, powdery tortillas. Chicken tortilla soup was pretty good, although hot. Probably more like 3.5 stars but I just couldn’t get past the lack of taste for the burritos, so no rounding up.

The dark meat is very good but the white meat is dry. Love the rice and the tortillas.

This location of Pollo Loco is very quiet which is nice and they have these really cool meal deals starting at five bucks which includes a drink and a side of chips. overall it was pretty good if you’re really hungry and are in need of something to eat while on a budget