Saltgrass Steak House - Dallas

The service at this restaurant was good overall. The waiter was very nice, although he did forget our appetizer and took a moment to bring the check. However, aside from those minor hiccups, the food was good. The Mac and cheese was especially delightful.

Saltgrass wouldn 't typically be on our radar but a hot day of fridge shopping, so we needed to cool down and wait traffic put so what the hey... We like the bar so we can chat with people. Bartender greeted us, quickly gave us a run down of ALL happy hour specials (makes us crazy when we have to pry it out We opted for the fried pickles and tide bit tenders (name might be wrong Because apps are 1/2 off during HH! My expectations were moderate But what came out was omgosh! Huge bowl of lightly (tempura? Fried pickles- zero grease! The tenderloin bites were all tender, generous and over a bed of sautéed onions w 'rooms and some herbaceous dipping sauce. I 'm like: I could make this dinner every night! Stopping in again SOON yall!

I made reservations 2 3 weeks ago for a surprise Birthday Party on Saturday 8/10/24. The guest were already there, we arrive, I advise of reservation and am told by hostess' we don't have a reservation and since it's the 2 of you, no reservation is necessary.......I was FURIOUS !! EVERYTHING WAS ABOUT TO BLOW OUT!!!! I took out my phone to pretend I was showing confirmation in stead I was typing THIS IS A SURPRISE BD PARTY. Now the people that came for the surprise HAD to mention my name and reservation! The girl was going to take us to another side of the restaurant....fortunately, I saw the folks there with menus in front of their faces. I turned out OK....BUT IT ALMOST BLEW UP IN MY FACE AFTER WEEKS OF ARRANGING FAMILY TO COME IN FROM OUT OF TOWN FOR THIS 1 SPECIAL NIGHT. I will NEVER do SALTGRASS again for a surprise party, obviously no one communicates with the staff. I was HIGHLY disappointed!

Our server, Jordan, was excellent! Friendly and funny. Our group (10 including kids) can get a little rowdy so it was nice that she kept up with our banter while providing perfect service. Timed our apps, soups salads perfectly. We don’t normally have enough time to enjoy each course before the next one is arriving so I very much appreciated that. The food was great but the service elevated our experience.

We have been coming to eat at this Saltgrass for years and the server we had tonight, Jordan, could not have been better. She was helpful, but not overbearing, and always had a smile on her face. Her hilarious sense of humor didn’t hurt either. Not only was she the best server we have ever had this Saltgrass location, but she’s one of the best servers I’ve ever had at any restaurant. Period. Amazing work, Jordan; the food was great, too!