Sugarfire Smoke House

My first time eating here I just order through door dash for pick up. They had no sausage, no brisket, and no loaded potatoes. Its Monday come on! The picture on door dash didn't even match. They basically wanted to substitute almost my whole order. I had to cancel my order never ordering here again.

This place is usually good. High staff turnover which results in bad service. Ordered 2 meat plate which seemed smaller than normal, but no biggy. Ordered warm cornbread which I had to ask about 3 times. Finally received it at the end of the meal. I asked for butter which came out 5 minutes later. It looked like it was scraped off the floor and smelled as bad. The manager clearly overheard the conversation and must have approved of everything

We ordered 12 lbs of brisket for a birthday party and couldn’t have been more pleased. Excellent quality brisket at a great price, with friendly staff and top-notch customer service. We will definitely be back for more!

Being from St Louis, I've had Sugarfire there. This location in Dallas doesn't even come close. When we initially got to the restaurant, it appeared as if the staff wasn't expecting customers, although the restaurant had been open for two hours already. It was also completely empty, which should have been a sign to not eat there. The food was subpar. We ordered a bit of everything from the menu with the highlight being the fries, and the sauces. Outside of that, the brisket was cold, ribs were low quality, cheesesteak sandwich was way too sloppy, and burger was basic. Dallas has a lot of good bbq places to choose from. This without a doubt is not one of them.

Staff was nice and friendly but order take out and wasn't impressed. Much better Texas BBQ elsewhere especially for the price the value just wasn't there. I did enjoy their different sauces, they were good and fun to try.