Taco Bell - Daphne

I'm not sure if she is the manager or not but Erica Randolph handled business to correct an order snafu that really wasn't their fault due to a customer's impatience. She handled it in a timely fashion while they were extremely busy and my order wascorrect-she double checked it. GIVE HER A RAISE! This was exceptional service by the whole team BUT Erica definitely stood outin getting the job done and getting it done correctly.

This is the worst managed Taco Bell I?ve ever experienced. I never make bad reviews, but this place has a serious management issue. I have 5 kids and occasionally we want to grab some tacos after sports when we?re short on time. This location for TacoBell is the most prime location and it?s an absolute awful experience every single time. I?ll start with multiple times I?vearrived 20-30 minutes before closing and they?ll just completely ignore I?m even in the drive through. If you close at 10 youdon?t take orders at 9:30? Multiple other times they?ll say things like. We?re no longer taking any orders because we ran out ofbeef or taco shells. It?s like, what? I?ve been to this Taco Bell probably 6 times while they?re still open and actually orderedonce. That one time was tonight. And it was just as awful. A Hispanic woman (description for owner) was as rude as she could?vebeen. I asked her name and she wouldn?t tell me. She literally closed the window on me. ???? I was not allowed to add to myorder, yet there was no one in line behind me. I was the only vehicle in line. I hadn?t had a Mexican pizza in years and forgotthey brought it back to the menu occasionally and asked and she said I wasn?t allowed to add to order and to go get back inline. What? So you?re telling me that the owner wouldn?t want to make additional money? Especially with no one else in line? Iwouldn?t waste your time going to this place. The owner needs to know that he?s losing thousands every day and all hismanagement needs evaluated.

That happened twice now. the first time I'm gonna make it up to a chalk. last night I bought 3 doritos tacos for my son. all three had hardly anything in them, and the bowls were punctual. they cut corners in this restaurant, imo.

They false advertised the Catina Cravings box online for $7.49 but when we got to the menu board and looked at it the price was $9.49. We ordered them and it came out to $29 for 2 boxes and a 12 piece Cinnabon delights that wasn't even cooked all the way. They were still frozen on the inside. We sat at the window for 10 minutes just to get frozen half cooked delights. I do not recommend eating here.

I have come to THIS Taco Bell a total of 3 times in 2022. All 3 Times, their card machine has been down. However, and this is the kicker, all 3 times it was busy and the drive thru was backed up. The first 2 times I would drive by 5 minutes later after I have picked up food and they are serving people, yes with card payments. Tonight was no different. Backed up line, and suddenly, card reader out after I noticed an employee look out the window to see the backed up cars. I drove 20 minutes over here, sat in line for 15 minutes for them to suddenly do this. I do not recommend this Taco Bell at all. I have seen employees scream at each other, throw boxes around, have gotten my order wrong notoriously the years I've used them, dealt with rude service. And as stated, they shut down their card reader at the busier parts of the night. I recommend going to a different Taco Bell location, or Moe's right up the street. Moe's will treat you like family. Taco Bell here treats you like dirt, will lie to you, and will laugh as they tell you they can not help you at this time.