Dunelm - Dartford

My wife and I went to buy curtains for our holiday home today and we were greeted by the most helpful shop assistant. Alice went above and beyond to assist us, and we greatly appreciate her exceptional service. Dunelm is fortunate to have such a dedicated employee.

The manager was unpleasant and dismissive, but Nicole on the floor was incredibly polite and helpful. I would consider returning solely based on the positive interaction with her.

I visited Dunelm in Dartford with my wife. She needed to use the restroom, so I visited the cafe. There were not many tables available. I noticed that some tables were taken by people who were not eating or drinking. When my wife returned, I had been waiting in line for several minutes, and just before I could be seated, there were no free tables at all. I asked the person behind the counter what to do when there are no tables available, and she said that people get a table when they order food or drinks. I explained that I had been waiting in line alone, but he just shrugged it off. I complained to the manager, but was told that their customer service policies could not be justified or corrected. This is discriminatory, and I will not be returning. I would advise others to boycott this establishment and support others who do not discriminate against individuals dining alone.

Absolutely disgusting to get a parking lot from the parking lot in dartford, my mother took in law after dunelm, as she had never before had a great day a coffee while we bought something about my time in the parking lot...and refined. Dunelm reaction doesn't do anything to us. but it's okay to spend a few hundred pounds in their business will never return there again. avoid them not avoiding that this business is terrible.

Disappointed either the variety of food could really do with improving, although the staff were lovely (writing on behalf of my Mum)