Fuel - Daventry

This is the name of the restaurant in the mercure court hotel, daventry. excellent eating. great personal. beautiful setting.

At the last weekend this very bad example of a hotel was very disappointed. they asked to book a table for dinner at the reception and said not busy so that no need to book. in demand restaurant manager, if the doors are only opened to be safe, only to say, restaurant is closed to at least oktober and are only for groups that have privately pre-cooked, i.e. a coach party and a group of locals. how can a hotel not allow the guests to use their restaurant, but also do not recommend it is closed before the arrival. restaurant manager said the return complaining daily, but management not interested at all. can eat in the bar (in the recipe,) but at the full restaurant price.

Really bad service from restaurant staff, Ordered starter and pork chops!!! Asked to swap chunky chips for potato fries, said there would be a charge which was even though both chip options were on the sides!!! Chef can not take one off...and add another or just charging for the sake of it!! Then everything came together, starter, chop with chips then the potato fries!!! The general attitude of the bar abs restaurant staff was very disappointing for the mercure chain hotels. Whether they don’t want the future trade and custom, good luck to them, but first and last time for me, in this hotel and other Accor chain.

Breakfast was good but evening meals were not great. A surcharge for a steak that was minuscule. Service was slow. As our meals came a young girl was sent round with bread rolls, need more training I think.

Really, really slow service. Most food acceptable but one burnt burger and a couple of failed attempts to remember what we ordered. Restaurant was half empty but the kitchen just couldn't seem to cope.