Graeter's Ice Cream - Dayton

It used to be the best milkshake place around. now it tastes like they just blended milk with ice and gave that to me… what happened to the flavor?

Best icecream Ive ever eaten.Simply delicious,,you owe it to yourself to drive there and try it.Hey,, I live in Kentucky and when I go that way,, Im going to Graeters for Black cherry chocolate,,(A LARGE ONE)!!!!!

The ice cream at this restaurant is unbelievably delicious, and my young boys were thrilled to find out they also offer dairy-free sorbet. The staff was fantastic, the tables were spotless, and the service was top-notch. However, the noise level in the restaurant can be a bit much for those sensitive to sound, but there is the option to sit outside.

I ordered two Milkshakes last night. One was supposed to come with whipped cream, but when we received our shakes at the drive-thru window, one was missing the whipped cream. When I pointed this out to the woman working the window, she told me that I needed to specify ahead of time because it costs extra. This situation was handled in an unprofessional manner. The staff at this restaurant clearly need better training and communication skills. In customer service, it is important to always take care of the customer and apologize for any mistakes. I was very disappointed with the service.

This creamery in the Dayton area is wonderful. They offer fantastic, unique flavors without going overboard. If you're disappointed they don't have Rum Raisin, I recommend trying the Browned Butter Bourbon Pecan flavor. The staff is friendly and helpful. The scoops of ice cream are a bit small, but who needs a huge portion anyway? I also appreciated their emphasis on branding, with a variety of Graeter's merchandise available for purchase such as lip balm, carry out bags, clothing, kitchen tools, and chocolate coins. It's a smart move on their part!