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Contribuisci feedbackExtremely overpriced! I paid $10 for a sandwich, and I assumed it would come with a cookie and a drink, but it didn't. They wanted to charge me an additional $4.20 for a bottle of water and a cookie.
I had a terrible experience with the service here. They got my order wrong at the drive-thru, and I only realized it after returning to work. I drove all the way back to the restaurant, expecting to receive a fresh sandwich, but instead they offered me an old, soggy one that had been sitting in their fridge for 45 minutes. Additionally, their feedback site seems to be just a way to collect personal data rather than genuinely addressing customer concerns. It feels like they're more focused on promoting their rewards system—another tactic to gather personal information—rather than providing their so-called “freaky fast” sandwiches. From now on, I'll be sticking with Firehouse and Jersey Mike's.
I made a mistake with a mobile order, and the manager on duty (a woman whose name I didn?t get) sorted my mistake out with total professionalism. I have only had good experiences at this location (and used to work right next door to it).
I absolutely love this place! Obsessed with the chicken Ceasars wrap. I hope they can get it put on the menu permanently! I called one day to see if it had came back yet, literally the manager answered and gave me a 5 dollar coupon off a sub! Just fortelling him how much I loved the place!
But at Jimmy John's? I could eat there every day! My sub was fantastic; the bread was so fresh that I had to pull over to enjoy it. Kudos to Jimmy John's for having such a wonderful and professional staff! If I could give them more stars, I absolutely would. Seriously, they deserve all the praise! From Tara G. (Your Wawa Girl).
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