Sonic Drive-in - Decatur

Terrible mouth. they only drive thru and they refuse doordash, grubhub and over driver command. rude, ghetto and lazy especially the fat light skin dame. this is what they have on all pull-up menus right now

It's not fair to the workers to comment on the food, as I never received it. Not all of the order stations were in working order, and customers were presumably prioritized by drive through window first, app orders second, and parked cars third. The parking order screens even encouraged downloading the app over using the equipment in place. I'm sure they are doing the best that they can with what they have, but they really need more people. The rating should reflect the decision to keep payroll down at the expense of customer service.

I’m visiting Atlanta and I stopped to get a bite to eat and the staff had an absolute attitude…. They messed up my order and had a problem with fixing my order…. I was like what’s the problem…. The dude with the pretty eyes was extremely rude…. He closed the door on me while I was talking…. All I wanted was some Sonic because we don’t have one in Pennsylvania…. It’s a shame that I had to have such a horrible experience…. I’ll never eat Sonic again…. After spending $26.00 for a terrible experience!

Tried to take my guys here to eat after leaving the landfill but they were drive through only. Most likely because they are understaffed so I can understand that. What I don't understand is a guy specifically came outside to say it's drive through only. After realizing part of their drive through is hanging so any vehicle over 8 feet will hit it. I pressed the button on one of the machines to ask them for another way to order. Instead of giving me another option they repeated drive through only. Customer service is important. If someone can come walk outside and tell us it's drive through only then y'all could of took the order for the vehicle that's to big to fit in your damaged drive through and bring it out to us or met us at the door

Not a good experience at all. I waited at the drive up lane for almost 15 min before I went through the drive thru for someone to tell me that they were closing early. They could have told me that at the talkbox. They just cut the lights out and didn't say anything. Poor communication