Embassy Suites By Hilton Chicago North Shore Deerfield

The rooms were nice and clean, with a pull-out mattress from the couch if you need an extra bed. The service was great, all the staff were friendly. Special thanks to Isabela at the omelette counter for having such an upbeat and friendly attitude, even if it was very early in the morning. Only thing I would complain about is the TVs working very slowly, I think the remote in my room needed a battery change.

The best hotel experience ever!!!! Breakfast and hotel bar food, EXCELLENT!! Thank you to the general manager John! Once we are back in the area, we will only stay at this location. The rooms are very cleaned and well maintained. Keep up the great work! We will return!

We held a family reunion in Chicago and picked this hotel as our base. They gave us rooms next to each other, which was so helpful. I left my phone in the room after checkout, staff recovered it and kept at front desk. The beds were comfortable and the hotel was clean and spacious. Friendly staff, free breakfast cocktail hour, and cold fruit water for my reusable bottle every day, I couldn't ask for more.

Very friendly staff. Best free breakfast In morning. Many varieties of breakfast options. Live omelette. Also get two free drinks in evening. Just three lift on one side of building. Ample of parking spaces. Don’t forget to get water bottles and goodies from reception.Rooms: Room with bedroomFood drinks: Two free drinks

We stopped and stayed for a very close friends parents celebration of life. The celebration was a great celebration of their lives! The stay however wasn't that great. Being a past Diamond Member the service was EXTREMELY different with my wife's name on the bill and reservation. We left 2 items in the fridge in reusable containers my wife left a jacket and some hangers in the closet. When she called that evening she was told nothing was turned in or it was thrown away! Just plain tossed in the trash sent to a garbage heap somewhere no lost and found? When I traveled and was a Diamond Member there wasn't this type of nonchalant service. But today there are less upstanding people and perhaps theft has made it's way into people cleaning. All said it was very disappointing for our travels under my wife's nameRooms: Deluxe