Crumbl Delray Beach

Really disappointed. I have been to Crumbl several times but this was a horrible experience. I ordered ahead for take out in the app and was told my order was ready. When I arrived it was far from ready. In fact, two of the three cookies (I ordered minis) I ordered were “sold out” leaving me with two cookies I didn’t want and they were horrible. The chocolate chip was over cooked and hard as a rock. The donut was melted and overly sweet. I knew I didn’t care for these flavors from past experiences which is why I didn’t order them. But no concessions or suggestions were provided by the employees when I was told the flavors I chose were sold out. Also they were out of coconut cream pie cookie and whipped cream! You’re a cookie store and you’re out of everything you sell, you should close the store. It is sad to see a chain become so big that their quality and product turns poor. I will not be returning to Crumbl.

Amazing cookies…there are always different kinds of cookies…something different but also something new…

I ordered 2 churro cookies in my 6pack and received 2 pink sugar cookies without being notified. I am allergic to almonds so I am unable to eat these and it is unsafe. Very disappointed!

How is this place closed on Sundays. Must be missing out on a lot of business with that decision

1st time decided to check it out. The kiosk weren't working. I was waiting at the register. After she took another's order walked away and she and another started doing something else. While someone stood on the other side of the counter mumbling away. I decided it wasn't for me.