Sharetea - Denton

Rude workers. I've always gotten the same drink here without pearls for two years now. This time I was handed a drink with pearls and when asked for it to be corrected, was met with attitude about how the drink comes with it and a refusal to fix the problem.

Date: (11/19/2022) The environment was cleaned and all. The only down side was a Mexican girl helping me seemed to pushy. Like she was hurrying me up to order and go. Her face showed like she wasn’t happy.I know we all have problems, but I don’t think it’s good to bring them to your job.

I just loved their Boba tea. Especially The classic pearl black tea. So worth buying ?

Ordered the Hokkaido milk tea. It was terrible and burnt tasting. I love Hokkaido and that was awful. I’m not sure if it was too much powder in there or what. I went in for a refund and I was told that it ISNT possible and that the system isn’t equipped for it. If you’re using square online it is possible. I didn’t fight it. I was told to get a different drink and that “ this apparently isn’t done often.” I left with a Thai tea. Extremely disappointed with the customer service. I was pressured into getting a drink I didn’t want. I don’t know if she was a manager or shift lead, but her performance was not up to par in customer service.

Very quick service and great tasting tea. Wide varieties of choices to pick up from. Quite and cozy environment for hanging out too. Thai milk tea is the best among the lot, here.