Dunkin' - Derry

I absolutely love the morning staff at this location. I come here every morning and order the same latte. Today I forgot to ask for whipped cream and when they saw me they asked if I wanted the whipped cream???? I know it?s something so small but it mademy day. They?re so friendly and I want them to know how much I appreciate them????

Omggg love this Dunks these women make sure you are happy every time me my sistah.. Anyone doesn't matter exit 5. IS THE BEST NO DOUBT FIREEEEE

Employees have horrible attitudes and never stirs my coffee, so all i get is cream and sugar layered on coffee and i usually get cold foam so then i never actually get the cold foam because i have to stir and shake my coffee.

So just stopped to get a cold brew. Placed an order thru the app. Went thru the drive thru was told to pull up. Got to the window and was told they were out of cold brew. I get it it was 7:30. She said I could get an expresso shot. She was kind ofsnippy when I told her that was not the same. I made comment that I already paid so I guess I would have to get somethingdifferent. She never offered to refund. Any time there is an issue they don't like to do a refund because it seems that only afew there know how. Since the reno I have not seen any improvement in the staff. Was hoping that they would take some pride intheir job but no that is not the case. So much for hoping and thinking that I would back to the location at Ashley Dr.Theirlobby is closed has been for 1 1/2 to 2 months. Drive up only and they are very slow.

Drive thru and inside were busy and staff were doing a good job keeping up. Wifi available. I ordered munchkins to wash the coffee ? down. You may want to order online and go inside for quicker service if you don't mind getting out of yourvehicle. Recent renovations look good. Bathroom was in good condition. Dine in available. The mural is gone.