Los Laureles - Des Moines

I?ve had great experiences here before, so I?m not sure what changed, but it was awful. Ordered margaritas and they tasted terrible. The waitress was offensive about it ordered a different flavor and that?s when we realized she was the one who wasmaking them and probably didn?t know how. Still terrible We let it go. 5 minutes into eating I pulled a hair out of my food.Appetite gone after that. Another 2 minutes and my guest pulled a hair out of their food as well. I have a hard time complainingso we paid and left but the waitress clearly saw we didn?t touch the new margaritas at all and barely ate the food (left fullplates) and she never cared to ask how was everything or if the new margaritas were better she was scorned and didn?t care.Waste of 50 dollars (too expensive for that experience).

I really love the options here! The menu is pretty extensive if you don't know what you're looking for, but it's good to have choices. I got the Huevos Rancheros from the breakfast offerings. My boyfriend got some stuff from the à la carte menu.Everything was fantastic from service to food quality. We'll definitely be back!

I would give 0. This food was absolutely disgusting. So very disappointed in this food. The lady checked on us once. We had to walk to the front and ask for our tickets because she wasn?t coming back and we felt uncomfortable in the restaurant. Everyonein the restaurant stared at us and seems like regulars. Would never go back again. Didn?t even want to pay for my meal it wasthat bad.

Super expensive for bad food. Table was super sticky and they only had 2 tables occupied. The drinks were warm even the chocolate milk. The food was so bad no one could finish their food. The service was poor. I had to go to the bar to ask for ourcheck. They expected pay without a receipt of what you are paying for.

If I could give zero stars I absolutely would. Went here for the first time to try it out, we had 7 of us there. The first waitress, yes first, that sat us down was polite, she was funny and she had an up beat personality. However, she didn?t comeback and check on us, we had to consistently track her down, and request things each time. During our meal, she ended upleaving, she didn?t communicate any of it with us, just left. The second waitress that we had to track down, acted like she hadmuch much better things to do. Her attitude was pretty **** poor. She was occupied behind the bar or folding silverware. Nobodycame over and asked us if we were ready for the check or anything like that. As a restaurant, they should have bettercommunication and better customer service skills. The food was okay, was a bit cold, can?t complain much about that but theatmosphere and environment inside is not very pleasant whatsoever. I will not be returning back.