Lollicup Diamond Bar Restaurant

The owner staff behaved nasty and condescending. It was my first time going here and it’ll be the last because there’s better places to go than Lollicup.

Zero customer service. No greeting upon entry. It reeked in the shop. Looks like everyone hates their job. I didn’t even known my order was ready since the guy who made it mumbled something making zero eye contact.

I’ve been to a couple of other Lollicup locations and the boba drinks were ok, so I wasn’t expecting much when friends wanted to go to this location. I’m writing this review bec this lollicup location pleasantly surprised me! The drinks we ordered were soooo good and the server, Alex, provided top notch service. I thought Lollicup is Lollicup, but no, it depends and this one is a great one!

Have pretty good deals there. Boba is a good quantity. Place is a bit not clean.

Lollicup generally has good drinks and food so 5 stars for that. But I’ve been to this specific location 4 different times and EACH time, it’s been the SLOWEST service everrrr! And they were all different employees. I would only suggest coming here if you have all the time in the world and have no where to go. Your drinks/food will come out at in at least >20mins. Plus one employee got my order wrong, I believe because he was wearing AirPods and didn’t hear my order correctly. Lack of professionalism in this location. I generally like lollicup in all other locations, but this one particularly lacks the umph to provide good service, unfortunately.