Starbucks - Dixon

On the way home to Elk Grove from Vacaville and kids wanted Starbucks so we decided to check this place out. The place was big and spacious and had a nice vibe to it. We ordered three vanilla bean frappes, double blended and they were awesome. Staff were very nice and welcoming to us.

This store is always busy so I usually order ahead. The baristas here are always nice.

This Starbucks consistently has slow disorganized service. The convenient location between the foothills and Bay is the only reason I stop. It hasn't changed in years

There is no baby changing table in the men’s bathroom

One of the most frustrating experiences ever Starbucks! I asked for light water and had to stop the barista when she filled my venti cup half way up with water. This is after waiting for more than 15 minutes after ordering. There were only 2 people who had ordered before me, but only 1 barista for inside store orders. There were 3 for drive thru who did not help her AT ALL. The inside barista clearly had no idea what she was doing and spent most of the time walking in circles trying to figure out how to make a drink rather than asking for help. The woman heating up the food was fast, but she has no service skills. She would yell out an unintelligible name and then throw the food across the counter. I watched as she literally threw then slid the food that the woman in front of me ordered right off the end of the counter! NEVER EVEN APOLOGIZED OR OFFERED TO REPLACE IT!!!! The floor was dirty, there were no napkins out and no one would look up to help a customer. One gentleman customer searched through the cabinets trying to find napkins when no one would stop to help him in spite of his calling out 3-4 times. Finally a young woman who kept filling up the ice bins grabbed a package of napkins and put them on the counter behind the glass partition, just out of reach. The customer had to loudly proclaim, What?! Do I need to stand on a chair and grab open that package if napkins MYSELF??!By the time I received the drinks I ordered my food was cold. WORST SERVICE EVER AT ANY STARBUCKS I HAVE EVER BEEN IN! ALSO WORST QUALITY CONTROL AND CLEANLINESS IS WAS A JOKE. OVERALL AN EPIC FAIL BY THIS DAVIS, CA STARBUCKS. I recommend finding ANY OTHER coffee shop in the UC Davis/Dixon area. Tjis one is just plain YUCK! ?????