Hunan Gardens - dlay

Came to this dump for the first time and definitely will never return. The egg rolls are tiny. The service is horrific. Our waiter was not very attentive. I had to wait over ten minutes after I asked for a glass of water to receive it. I asked for orange chicken not spicy and it came spicy with cold fried rice. It had to be remade. The waiter was definitely one of the worst I’ve ever had. Quite indifferent and didn’t follow what was ordered. My gf got stung by a wasp in the restaurant. Some guy comes out, possibly a manager with this cold bewildered bizarre look on his face saying he would kill the wasp which he never did. She was in so much pain and swelling. There were wasps and hornets flying around all over the restaurant. After what she went through, there was a coldness indifference and heartlessness in regards to her condition where her arm was red and swollen. I’ve never seen people who just don’t care. I asked if her meal could be taken care of and I was told no with an attitude and then agreed to take a few dollars off. States I can’t comp the meal but will take care of medical costs to go to the hospital which is beyond weird to say. In total, I’m as direct as it gets. DO NOT come eat here. The food isn’t that great, the service is terrible, the wasps and hornets are flying around so chances of getting stung are very high, and the nastiness and lack of heart and empathy for someone who got stung by a wasp in a restaurant establishment is beyond disgusting. Avoid this place at all costs. There’s way better Chinese food out there with staff who truly care about you and your experience. We have an individual here everyone who’s clearly butt hurt because they got called out and put in the spotlight for their horrible service along with everything else I mentioned. Customers are allowed to Choose preference for where they’d like to sit. Tipping is a choice not a requirement and based off the awful service of your waiter and your rudeness and how you treated us of course there wasn’t going to be a tip. You’re ridiculous lol as it doesn’t matter how many tables a waiter has it’s not an excuse when something basic is asked for temperature of food to be hot and not spicy really simple so getting defensive won’t help. Wasps and hornets flying around your restaurant is unacceptable so that constitutes a health dept contact since you decided you want to go in that direction. Customers should not have to worry about coming to eat at a restaurant and getting stung by a wasp, that is YOUR fault nobody else. Wasps and other insects don’t come in and out of restaurants so relax there.If I was allergic to spicy food you’d have a major problem. What I was brought was inedible and people have food restrictions so being ignorant and defensive again makes you look even worse. When a guest has something so bad happen and you shrug your shoulders and a look of zero care or compassion being cold yes that’s a sign of very bad customer service. Zero concern shown whatsoever. Lol everyone here goes out to eat at restaurants that are way busier with servers that have tons of tables to take care of and there’s no issues in making sure customers food is hot and prepared as asked spicy or not. Making excuses makes you look worse. Finally, your reaction shows that you have major unresolved issues going on where you should seek help immediately. I’m Sure if it was your friend or family member or relative who got stung by one of the wasps flying around In your restaurant you’d have a very different reaction to what you showed with stone coldness indifference and a nastiness rudeness. Truth hurts doesn’t it? You’re just thinking you’d get away with this no way you just had two customers who decided that patrons should be well Aware of your horrible restaurant and your obvious attitude and disrespect towards guests. Again everyone avoid this place and spread the word. It’s horrible in every which way possible. And based on your flipping out and getting defensive with other

Hunan Gardens never cease to amaze us. They are excellent with their portion sizes, they're attentive to customers, and their food is far better than some of the high dollar Asian restaurants. Where we ALWAYS go.

Staff a little confused as to who ordered what. But very nice. Anxious to go back.

I heard so many good things about your restaurant. I ordered walnut shrimp. It was so bad. The shrimp was way overcooked, rubbery. No sauce. If you give me a credit I’ll try your restaurant again.

Human Gardens employees are very nice, tend to your needs especially Sue...... Very good waitress with a great memory of what you ordered before!!!! Thanks for the GREAT SERVICE!!!!