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Contribuisci feedbackWOMAN ALERT! Don't give up! We ordered a wedding cake from them, never got the cake and now they won't refund us. Total fraud. Run by a bunch of clowns, including Alejandro Perez. Don't send him money.
I used to like cakes from Lucila but the last time I made an order for custom red velvet cake and I received Rum instead…didn’t even eat it and let the owner know or who ever runs the instagram account. They promised they will resolve my issue and give me a refund but never did and every say was a new excuse. So yeah I’m never gonna buy from here again.
So accommodating on such short notice. I don't even like rum cake and I ordered their vanilla rum as it was the fastest available and WOW so good!!! The cake was beautiful and they made it how I wanted. Very sweet people. I will definitely be ordering more cakes from here.
How painful it is to admit the glorious days of the best cake boutique in miami was undeniably lucilas after their passing and new owners some of the magie disappeared. but the cake designs and texture still there. I wish triny worked there, she knew exactly about the glorious days what it was about luzilas. all these new people who come to miami do not know what was the best cake in miami. I'll give you 5 to try the legacy. no arregen lo que no se ha roto ;
1/9 I order a custom birthday cake for woman and 12 coconuts. I ordered the cakes in mable with flower design and the cupcakes to decorate to fit the cake. What I received was far from a custom cake and the taste was NOT marble. The cake that I was given is the generic cake that they have for walking customers I have changed as in many times and get a cake from you in the last minute. I was charged $215, which is ridiculous for what I got. Adds a picture of the cake I have received. As you can see, this is NOT a custom cake and not in the taste I ordered. I have contacted the manager several times in the last few months and have never received a call back. The worst customer service I've ever received.... Buyers are aware of this cake designer that they are terrible! They are not in the business of creating beautiful cakes there in the store of demolition customers!