Tim Hortons - Dorval

I recently visited this restaurant and was served by Isabelle. She was incredibly kind, smiling, polite, and even funny. Isabelle is truly an exceptional worker and I believe she deserves some recognition for her excellent service.

I used to always order a bagel with Swiss cheese from Tim's, but not anymore. It seems like Tim's is trying to save money by cutting costs and passing those expenses on to us customers. My bagel used to come with 2 slices of Swiss cheese, which was a decent amount for the bread. Now it only comes with one slice, so you can't have cheese on both slices without paying extra. Unfortunately, many Tim's locations are no longer offering Swiss cheese at all. This change is very disappointing, Mr. Tim!

I visited the restaurant yesterday and decided to try the new steak and egg English muffin combo. Unfortunately, after waiting for over 10 minutes, I received an old, dry sandwich and lukewarm coffee with no potato. The server claimed he had given it to the wrong person, even though they hadn't touched it. I paid over $7 for this disappointing meal. In the future, I think I'll just stick to ordering coffee.

I stopped here very quickly after our breakfast, this was maybe the second time I've been to a Tim Horton's.

I've been going to this Tim Horton's for almost a year now, and they have by far the friendliest staff.