Red Grill (im Dormero Königshof)

Unfortunately, I can say little about the rooms or the quality of the food, but I have a completely different experience that really surprises me positively from the kindness and service of the staff. I needed a polystyrene thermobox for ice transport to the lake. I didn't have a cooler bag and so I was smart on the net and they thought that bars got their crushed ice in some of those 5 liters large containers. So I asked the woman at the reception. And indeed. I was directly helped. After two starts (I had only one box at the beginning, but would like to have had a smaller one) she just went back and got such a container from the service area. She gave it to me and I could even keep it. That was really great and she was totally fair and cunning. Although I wasn't one of the guests. Excellent.

The name Sheraton was always connected in my small stupid brain with First Class,5 stars and super service. If I had done something smart before (for example on the net), I would have noticed that the size alone cannot be that big. For good order, it was so good. Nothing outstanding and nothing spectacular. But what do you need a hotel in Dresden? Right to sleep and that was absolutely okay. But not anymore!