Whataburger - Duncanville

I ordered 4 meals. My chicken strip meal did not come with gravy as requested, there were no napkins in any of the 4 bags, we did not receive the coupon we were promised for donating money to an organization they were collecting for, and the ink on the cups was coming off onto our hands when we held them. Fortunately, we were not dressed nicely or going anywhere fancy at the time, but if this had happened and ruined our clothes, and we had no napkins to clean up, we would have been quite upset. The food was good and typical for Whataburger, but with this kind of service, we will not be returning to this location.

I waited in line for 10 minutes while the staff was just talking instead of attending to customers. When I finally received my order, it was completely wrong. The fries were also cold. If the staff doesn't want to work, they should just stay home. Very disappointing experience.

I placed an online order and waited curbside for about 11 minutes. I eventually had to go inside and found that my order was already prepared and waiting. It would have been nice if the staff had acknowledged customers waiting outside for curbside pickup.

I ordered a #12 and this is what they gave me it looks like they chewed the chicken and then just threw on the bread the most gross chicken sandwich they have ever given me the sad thing is I saw it when I got home and is far from home its not even worthit to go complain hopefully everyone gets to see this check your food before you live whataburger you never know what surprisethey will give you 0? and they also took my irder wrong instead they put #2 on the receipt they change my sandwich but theystill charged #2 my worst experience at this place

Location: Duncanville, TX on Camp Wisdom Rd. I received my order through drive through and the french fries were cold. I got out of the car and went inside, I gave the fries to a young man and told him they were cold. The young man preceeded to dump thosesame fries back into the fryer. I asked him not to do that and do the right thing. Another young man begin to tell me I didntknow what I was talking out. I asked for the manager, the manager apologized and told me he woukd bring the fresh fries out tome. After 5 minutes, a young lady brought the fries out, to my car. After I thought about the potential cross contamination andhow many times this could have happened before, I was just sick and theew the fries away.