Freddy's Frozen Custard Steakburgers

Been to this store multiple times and they usually always get my order wrong. They are always busy and the employees are very slow. Today was especially bad as they upgraded my combo size and charged me even though I specifically said no to the upgrade. Also cheese curds were an oily mess just thrown in the bag. Gross....?

I have been here twice but would have been a more frequent visitor if I lived closer. On the 1st visit we had the Fish chips. The only disappointment was that I only ordered 3 pieces of fish instead of 4. The fish was completely wonderful! On our 2nd visit their order had been delayed so they were out of fish. That was a major disappointment but we tried the Steak Sandwich California style I was genuinely surprised. It may be one of the best hamburgers that I have had. I never would have guessed that one of the best burgers would have come from a fast food restaurant.

Worst experience at a fast food restaurant ever! We usually love Freddie's but the service at this one was horrible. They took over 20 min to just make 3 ice creams and then the custard was runny. When asked about it they said it's always that way and gave us attitude about making a new one. The second one wasn't much better but we didn't want to keep complaining. Someone else in our party was still waiting for the 3rd custard. They didn't believe us that we did not have the 3rd one yet and kept asking to see the receipt to prove it. After we proved it they made it runny again and even though it was supposed to be the same as the other chocolate custard it had weird chunks and was a different texture. Definitely do NOT recommend this place.

Finally decided to try this out. I must say it was very disappointing the taller dark haired big bone lady was very rude to start off. Then my order took about 25 minutes for 2 sandwiches. Lastly the food was not very good I had to look to see if there is even any meat in my hamburger. I will not be eating here again

The food at Freddy's is always satisfying, but this particular location is a bit unorganized. The staff seemed unsure of what they were doing, as it took 20 minutes to prepare a simple dish. Even the manager appeared to be unfamiliar with how the register operates. The employees were friendly, but overall, the experience was lacking.