Dunkin' - e Air

I met alot of good friends there very good workers with lots of potential ms ru is amazing staff is very respectful everyone has there own personality is something that's very beautiful I miss being able to smell the fresh coffee in the morning the best of all they all became apart of my family Always remember your happiness is very important... Keep up the good work

The person taking the order laughed hysterically as if I'm one of their friends before taking my order.I asked for a HOT green tea and the young man at the window try to argue with me on what I ordered. Proceeded to smile in my face as if I was wrong. I know what I ordered knowing good and well if it's first thing in the morning I'm going to need a something hot to wake me up. If you don't like your job just say that but don't sit here and argue with the customer over what they proceeded to order. I will not be coming back to this location

I'm glad the staff is cracking down on non customers using the bathroom. I sit for an hour reading the paper drinking coffee and enjoying a donut and wake up wrap. In that hour I'd see about 8 to 10 non customers come in and ask to use the bathroom. Some people were in the bathroom as long as 10 minutes. Management finally cracked down and will only allow customers to use the bathroom. People off the street let the bathroom a mess. No more thank goodness.

Johnny at the window asked me to pull forward. There was already a car sitting in front of me. I told him that’s not possible. He told me to pull forward anyway because they have a time limit at the window. Also there was nobody behind me so I said I would just sit and wait. He said no we can’t let that happen we have a time limit, very disrespectful slam the door when I told him I wasn’t gonna pull forward because there was nowhere to go. Will never be back to this Dounkin again.

Mobile order was super quick! And the young gentleman behind the counter helped me place an in person order for something additional and cooked it as well. Props to this guy! Thanks Luis!