Sierra Cafe At The Hyatt Regency Lake Tahoe

This hotel is great. Unfortunately I was promised at check-in that seating at the Italian restaurant was not a problem. I went to the restaurant and was refused service because we just seated a big party Samantha the manager of the restaurant was called who also refused to seat me in a condensening way. Then macarrena came over and instead of deescalating the situation she also said it was not possible. She is a poor manager and should be fired. I went back to take pictures to show what the dining room looked like and she threatened to call security. She literally told me I was going to be removed from the hotel. Completely unacceptable.

This restaurant was a disappointment for a Hyatt. I was there on a Monday morning. It was crowded, but the service was below expectation. Big delay getting greated and order taken. The waitress did check back. The staff seemed more focused on setting up tables than checking back with guests.Update: Returned the following morning. The restaurant was not as busy. Service was very good and attentive. Perhaps they had a staffing issue the previous visit.

Absolute garbage experience. Ordered a build your own veggie omelette with no oil and they added cheese even though I ordered it without. So I had them remake it, and the second time, the omelette had hardly any veggies and it was soaked in oil and looked more like scrambled eggs instead of an omelette. So I had to send the second omelette back and go next door to Sierra provisions and just grabbed a bagel for breakfast instead. I hate how when the kitchen messes something up, the remake is always some sloppy hastily made garbage. It’s not my fault they messed up the first time.

Expect longer waits in the morning. Breakfast buffet is excellent. I usually don't take the buffet but they have good quality items and variety for the price.

Sierra Café is located on the lower level of Hyatt Regency Lake Tahoe Resort. Breakfast is served between 7-11:30 am and lunch is served between 12-3:30 pm. They do not serve dinner.The café has a good amount of tables with an outdoor area facing the resort pool. We didn't have any problem getting a table at around 9:00 am ish but they do get busy. We had breakfast here both mornings while staying at the Resort.They have all your basic breakfast items from eggs, omelets, pancakes, bacon and waffles. Everything we had was delicious. The pancake and omelet was probably my favorite. The breakfast buffet is only available on the weekend.Excellent service. The servers are attentive, friendly and professional.