Casino Grill - Eagle Pass

Great price for a comfortable, convenient room. Service is always great, room is always clean, and location is perfect for my needs.

Be Aware....This Hotel is A High Priced DumpThis hotel is NOT equipped with safety features. There is no phone in the room to call the front office in case of an emergency, no smoke detector in the room, and no security latch on the door for safety. The mattresses on the beds were very old and worn out, which was evident by the tilt/slant. It was very difficult to sit on the sides of the beds. There was NO shuttle offered to the Casino like advertised on the internet, and no breakfast. However, the rates were still very competitive in comparison to big chain hotels, but not worth the money. At check-in we were threatened about keeping our security deposit, if the room key was not returned. Upon check-in the sheets on the bed were soiled with blood stains. When reported to the front office, the office manager verified by coming down to the room to witness for herself. At that time, we were offered a clean sheet set. I then explained that I was not going to change the sheets! When asked for an additional key, we were told NO, only one per room. Housekeeping did not come until check out time. I was also charged $50 on my credit card for stained towels. I called the front office several times to speak with the manager, and was never afforded the opportunity. I explained that we did not leave stained towels, but that didn't seem to matter. I have never known a hotel to charge for stained towels, and have such a clause outlined in the policy. This leads us to believe that this is a common practice for them to keep the security deposit. We are very disappointed, because this hotel came highly recommended. Do yourself a favor, and find another place to stay.

Rooms r small n so r is da rest room but had everything we needed except no tv wasn't wrking dey offer us 2 move 2 another room but was upstairs didn't want dat 6-25-23 went a lot better tv was wrking AC was wrking good clean room I liked my stay this time thx for upgrading the TV

Decent place for last minute booking...first we all remember the not so good. Was told I booked a single large bed...got a double queen. Parked far from my room...was packed lot.Rooms were very clean. Beds felt cheap.Basic amenities. Under new management I was told....hopefully, next time it will be better.

Great place to stay right down the street from the casino.