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Contribuisci feedbackI was really disappointed with my experience. At 5:00 PM, I ordered an unsweetened ice tea, but there was none available. I asked if they could make another batch, only to be told that they only brew tea once a day and couldn't make more. I’ve been there several times before, and they typically just brew more when it runs out, so I was surprised by this young lady’s insistence that she wouldn’t make any more tea. She even called her manager to explain this frustrating policy. I didn’t want to speak to a manager just to point out how unreasonable it is to not brew another pot of tea when I asked. As a customer, my priority is just to place my order and get out quickly. My suggestion to Subway is simple: if a customer asks for tea at 5 PM and you’re open until 9 PM, just make the tea! Not everyone can have sugary drinks due to dietary restrictions. It would just make things easier. I’m not planning on making a complaint to the Americans with Disabilities Act, but next time, I might just drive to Anchorage instead.
The elderly woman who works there is consistently unfriendly and never assists the staff with making the sandwiches. During busy dinner hours, she chooses to restock the chips, even though there are more than enough already. I've never had a smooth experience picking up an order I placed online; I always end up having to wait.
This is probably one of the cleanest Subway locations I've ever visited. While I wouldn't say that Subways are typically dirty, this one stands out for its cleanliness and appearance. We usually order through the app, which makes it easy to come in and pick up our sandwiches. The only reason we didn't give a higher rating is that they've often been out of certain items lately—sometimes it's tomatoes or even something as essential as lettuce, and other times it's our favorite sauce. I'm not sure if it's their fault or if it's due to post-COVID shortages. Nevertheless, we do enjoy this Subway. The employees are consistently friendly and seem to be working hard.
I like subway sandwiches. This location is fairly clean and it’s nice to go in and have a clean table to eat at. They gave me extra toppings, and a good amount of Extra, when I asked for them. It makes for a good experience when they give you exactly what you want. Only reason it does not get 5 stars is because Subway isn’t a top of the line restaurant. If I am rating this Subway against other Subways it would probably be 5 stars(FYI).
This is the second time that I’ve gotten sick from Subway and this is only the second time I’ve gone this year (I’d rather have firehouse subs). I don’t know what they are doing but, I’ve never had a problem with subway. Last time about 2 months ago, our meals made myself and my partner puke and spew our guts. Yesterday, the same thing. Went and now I’m laying in bed puking my brains out. Something tells me they aren’t cleaning fully or using the proper cleaning method for product.
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