Moti-mahal - Ealing

Very bad staff service terible .!!!!!!!!! Foood is alright nothing wow i will never ever come to this place again very bad

My experience at this restaurant was terrible. The server took 15 minutes to even take our order, despite it not being busy when we arrived. We ordered chicken noodles and veg thali, and while the noodles were served within 15 minutes, we had to wait 40 minutes for the veg thali. After waiting an additional 10 minutes and still not receiving our order, we had to cancel it. The poor customer service was extremely disappointing.

Behaviour of Manager was unwelcome. We visit restaurant friday 23/09 at 8.30pm for dinner. When we enter in restaurant manager approach us and refuse us to sit. He said we are closed however the closing timing showing online 9.30pm. Similarly we visit again next morning around 10.50am. Again he refused us to sit and said we are closed. I request them ok if you closed no worry but can i get parcel a sweets because we was going back to our city. He refused to give ready sweets also. I have never ever seen this type of service in my entire life. You should shut down your restaurant if you don't want to treat customers.

This was my first time dining at this restaurant and I have to say, the food was incredible. We tried the Punjabi samosa chaat, vegetable noodles, dal makhani, and aloo paratha. Everything was freshly made and served steaming hot. They were even accommodating to my children, making the noodles without chili as requested. The service was excellent and very professional. Overall, it was a fantastic dining experience and I will definitely be coming back again.

We used to go there a number of years ago… the food then was wholesome and delicious. However our recent experiences have absolutely terrible. The food is clearly old stock just reheated. No salt or any flavour to the food. It appeared they just wanted to get rid of us and served us something and rushed us out. Prices are exorbitant for such measly portions. If at least one item was good we could have given it another point. Everything we ordered was awful. Even the lassi. Certainly won’t be going there ever again.