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Contribuisci feedbackThis restaurant offers a wide variety of dishes, including BBQ, Brunswick stew, and ribs - everything you would expect from a great BBQ joint. The staff is very welcoming and accommodating.
I am a laid-back person who usually gives people the benefit of the doubt, especially since I work in retail myself. However, my experience at Mutt's BBQ today almost pushed me to my limit. I arrived around 1 o'clock and requested a meal for myself and a takeout order for my sick wife at home. The cashier told me to come back before getting the takeout for my wife. After finishing my meal, I returned to ask for the takeout, only to be told that they were out of certain items because they were "slow". It was already 2 o'clock and they were closing at 2:30, yet there were plenty of other options available. When I questioned why I couldn't have what I needed, I was met with rudeness. The cashier became even more disrespectful when I called my wife to see if she wanted something else. Fed up with the lack of customer service, I asked if they only served customers who were eating, to which she walked away without a word. I didn't ask for a discount and was willing to pay full price. I suspect that since it was close to closing time, they wanted to save the remaining items for themselves. My disappointment in the service overshadowed the good impression I had of the owner, whom I previously served at my office. I will definitely think twice before returning to Mutt's. With so many new restaurants in Easley, Mutt's is now at the bottom of my list. It's disheartening to encounter such rudeness in today's society.
We haven't visited this restaurant in a while, and although it appeared busy, it didn't live up to our previous experiences. The food was not as fresh and seemed to have been sitting out for a while. Unfortunately, we won't be returning.
I'm a very easy-going guy who can handle many things. I work in retail, so I tend to lean on the good side when it comes to being served by people who have to deal with the public. but today at Mutt’s bbq I came close to being “the guy”. I went about 1 o'clock and asked for a teller for me and a tour for my wife who was at home sick with this cripple that goes around. the lady who edited the register has instructed me on my sign and said she should come back to her before I get the seduction for my sick woman. So after I had eaten my food, I went back to her and said I would like to get the tour for my wife now. she informed me that I couldn't have a piece of chicken and a nativity that my wife asked me because they were “slow”. it was now at 2 o'clock and I think they close at 2:30 o'clock. there was no one suitable for eating, and there were every amount of meats at the bar. I asked her why she could not only have one of everyone, and again I was told, "because we are low." her rudeness escalated when I called my wife to see if she wanted something else. as my wife said that she didn't want to pull a pork or a chicken, and wanted to pick up from somewhere else, my geduld ended with the rudeness of the dame. I asked her: “This is not a customer, unless they eat?” at this point she turned and went away from me and disappeared around the corner never again. I did not ask for a discount and was willing to pay what the price would be for the execution. money wasn't the problem. my “Suspicion” is that, as it was almost closing time, they wanted to stick to these things for themselves. again I say that this is only a “suspicion” on my part, as there are no customers in the line for each of the foods and it was so close to the closing time. I met the owner of mutt a few years ago when I served him at my office. we had a good talk about the food industry and the event he had held there with ted cruz, which I visited. he came to me as a very nice guy and I did my best to serve him well. but today I am most disappointed at the service that I have received from its facility and will think long and hard before I will ever go back. after my wife was sick 3 days in bed, my wife returns to work tomorrow. we will probably never return to mutt again. we get a lot of new restaurants in easley and mutt’s just liked the bottom of the list. Even in this current social environment, it is so rude for me that people can be so ruthless and unobservable to others.
It's been a while since we've been, so we decided to give it another try. I won't make that mistake again. The food is so-so at best. Ribs were fatty, BBQ was bland, veggies were out of a can. Wait staff was nice when we saw them, but our waitress swung by out table one time to check on us, and barely did that. The kicker for me was when one of the waitresses brought a bucket of ice to the drink station. She used the bottom of the bucket to push the ice around (no telling where it had been sitting). On the second bucket, she stuck her hand in the machine and moved the ice around. Not sanitary at all.
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