Subway - East Dorset

Popped in today to be confronted by an extremely rude older lady working there who really shouldn’t be, especially when she features in other reviews. She not only spoke to me appallingly but the young lad who works there who was doing his best and looked beaten and embarrassed by her attitude. I’d imagine it’s a miserable shift for him. Food was fine if the service a little slow. If the lady engages in confrontation as much as she obviously does (person before me too) then no wonder there’s a queue. I won’t be going there again!

For the last year or so I’ve been visiting this subway and the older lady is the most rudest women I have ever met! Her attitude towards customers is appalling and she needs a warning or a sacking! She bullies the young lad that works in there and I have had enough! Today she told a young lady who had a little baby that she couldn’t sit down because they are not allowing customers to eat in, at that moment I hit boiling point and I spoke up! Told the manager to sort her attitude out and that I will be taking this further, I have witnessed on 3 occasions this particular member of staff being absolutely rude to customers and I have had enough of her-she shouldn’t be a manager! She has no people skills what’s so ever. She didn’t like my truth so she refused to serve me-and to be honest I couldn’t care less! I’m glad I spoke up and I hope that someone high up has a quite chat with this woman, the longer people don’t stay anything the longer she will keep getting away with it. She is rude, nasty, a bully and I will be taking this further. After I had a chat with her everyone customer after me was called “hello my love” “yes my love” that’s okay my love…..FAKE! She is fake and I am just so shocked she is allowed to work there.

This place is appalling! One male serving (making the sandwich and taking payment). Queued for 15 minutes (only 4 people in front) and then gave up. Do NOT use the toilets! Literally the most disgusting toilets I have witnessed allegedly owned by Subway! Makes me wonder what their food hygiene standards are like…?!? Will be reporting to Environmental Health! Avoid!!!!

Staff were ignorant. The old lady was rude wouldn’t make what I asked for because she couldn’t be asked. Disgusting service won’t be coming back!! Then the food itself was just as bad all the filling in one end and half as much food as what I would get in any other subway across the county!! Also left without any receipt as the machine was conveniently broken!!

The elderly lady was horrible! Waited a while to get served as she just stood there doing nothing ignoring us. She seemed annoyed that we didn’t know items were out of stock (no signs) but luckily there was another member of staff that’s found some of the items that they “don’t have”. There was a sign to say only card payments but yet was very abrupt to say she only would take cash. Whist making the sandwiches she would throw the food items she wasn’t using back, which landed in other food. Wanted to add more food but she was so horrible we just got what we could. Luckily there is a Greggs next to them which has lovely customer service and we were able to get the rest of the food we wanted.