Romy's - East Dunbartonshire

Like a trawler’s net struggling to handle 10,000 North Sea Cod, Romy’s service is all over the place! What’s the point asking a customer to pick a delivery time, then delivering the food more than 30 mins before the selected time? Weird.

Been travelling to Romys for a few years now because their Special fish suppers were the best by far. Ordered 2 Special fish suppers tonight (first time ever they were already sitting in the hot plate). Batter was so crispy and fish was so dry to point I could hardly swallow it. Normally, fish a lot fatter and breaks away in your fingers. If the Special fish are going to be ready beforehand I won’t be back. So disappointed and a waste of money. Gone right down hill.

Unless it gets better it's to be avoided Fish supper came wrapped in greasy paper, no box, and cold in 5 minutes. Batter chewy and uneatable . What fish there was was overcooked and stringy in parts and like cotton wool in other parts . If the fish hadn't been lying for hours or even fried twice it tasted like it . I tried to eat it but literally uneatable and it went in the bin. Easily the worst fish supper ever .

The way the staff speak to each other is toe curling. It creates a terrible atmosphere that make the customers feel uncomfortable.

I thought the fish and chips at Romy's were tasty which was a plus. Good portion size. The negative was some of the fish was more batter than fish.