New Evergreen Chinese - East Grinstead

Disgusting customer service. Ordered £64 worth of food. Said they do 10% for NHS workers but couldn’t have it because ‘they’d printed the ticket!’ After asking for a free prawn toast instead they offered free prawn crackers (which I believe you normally you get anyway with Chinese’s ! then the attitude of the girl I. The phone when we said it was disappointing...”it is what it is.” Won’t be coming back. Also, food turned up cold and chicken balls weren’t cooked. Had to give them to the dogs!

We will not be using this restaurant again! We arrived at 7pm, the expected time for our order to be ready, but ended up waiting an additional 20 minutes. When we got home, we were surprised to find that several dishes were missing. After calling the restaurant, they claimed that the food we ordered was not on their menu (even though it was). When my grandfather called to address the issue, he was accused of lying. Upon checking our order, we discovered that we were missing dishes and had been overcharged. We simply wanted an apology, not a refund. Avoid ordering from this establishment at all costs!

Got a takeaway and it was very delicious food. Chicken was super fresh, everything tasted lovely and was piping hot! Spring rolls are the best I’ve had in the UK in a while. Food was ready in such good time. Would highly recommend a Chinese from here, we were sceptical given some of the reviews but couldn’t have been a nicer meal!

Ordered from here many times and generally a passable takeaway. However, our most recent experience was dreadful. Prawn crackers at £1.80 which were literally like eating stale, dry cardboard. They had no prawn flavour, just horrid old oil flavour. Inedible. If you are going to charge for them, make them edible at least! Szechuan Beef was saltier than the Dead Sea, again an overwhelming taste of old cooking oil. Kung Po chicken again, salty as hell. The whole meal was a waste of time, money and chewing. Will not return!

Used to be a very regular customer of this takeaway and was so excited to be staying back in the area and within their delivery zone having missed their delicious food …. Delivery took about an hour, which was ok! Food was warm. Duck was ok, didn’t receive extra pancakes we ordered but hey ho, main course we ate about half due to being hungry rather than greedy noodles dry and craggy and chicken a bit tough and chewy and the other dishes were average. Quite disappointed as was looking forward to outstanding and received mediocre.