Kfc Beacon Bay - East London

Waiting in Drive Thru for 15 minutes now. Cars in front are all turned off waiting as well..... Why is this always the case here?

Told to use new order system on screen self service so we order 3 street wize 3 and chips and a large chip side what we got was 3 box 's of 2 tiny pieces of chicken and regular chips I complaints said this is not what we order and was told it procedure I had to force them to fix it when i took my phone to take a picture they quicky fix the chicken to what it should be but I still feel the chips was regular size and was told it a portion and how the thing works in leaving we said that we won 't go back to that kfc again or the gonubie branch all so due to horrible service . Please check your food before you leave buyers beware

I recently visited KFC Beacon Bay and I must say that the food was great. The chicken was cooked to perfection and the sides were delicious. The staff members were friendly and attentive, making sure that my order was correct and that I had everything I needed. However, there was one issue that stood out to me. The promotional item at the time of my visit was often not available, which was disappointing. Despite this, I still had a good experience at KFC Beacon Bay. The food was great and the staff members were friendly. I would recommend this restaurant to anyone looking for a quick and tasty meal.

Today I got a very bad service from a lady by the name of Thembie who kept on asking for confirmation of my order even though I gave it to her she wouldn't give me my order. I had used the self help service and didn't get a slip but the system sent it through to my phone. I asked for my order of 15 pieces and she packed it but she didn't want to give me before she saw the confirmation. I showed it to her from my phone but this just gave attitude saying she can't see and she instead wanted to take my phone. I couldn't stand her attitude and asked for my money back. That's how bad the service is at this KFC Beacon bay.

I had a terrible experience at KFC Beacon Bay. I was told to wait in the car park for my order as it was still being prepared. 5 other cars came after my order was placed and were given their orders. My 10 piece family meal was brought to me only after I complained 25 minutes later. This is not my first experience of shoddy service from this outlet.