Dunkin' - East Meadow

Some staff poorly trained. I requested a double-toasted English muffin w/butter. When I bit into the english muffin, it was soft and soggy from the butter. No crunch whatsoever. Tasted like a mouth full of wet dough and yeast. Did not eat anymore ofit. I returned and showed them, so they could prepare another as I requested. The person who originally waited on me said, Ican 't do anything about that, I don 't give refunds. I didn 't ask for a refund I want it made over the way I requested. Adifferent person stepped in and asked what happened. When I explained it to her, she instructed them to remake it and doubletoast it. FYI When the original order was given I asked the person taking the order if she told the guy cooking that I wantedit double toasted, she said yes. I seriously doubt it.

I have been going to this location for 20yrs today i experienced a worker drop the food tray for the bagel oven on the floor and pick it up and place it to use for my bagel. When i mentioned it to the lady that was there , neither her or the co worker evenattempted to wash it off. With everything going on that is a real bad look. Just imagine what goes on that you can't see.

Low score must have reasons.Two cups of coffee and two bagel will not be ready in an hour. The point is the attitude of the staff is awful?even ridicule the guests?Definitely never come back again?

One because i need to give at least one to coment. This is the worst dunkin I have ever been. The croissants burn, no bacon on it plus the egg frozen, I ask for not sugar they put like a pound of it in one cup, Literally This people is just there makingthere hours?? At least make some effort on doing the things, They were not free stuff to me, it cost me money pleaseeee!!!youhave to do something to get better

I absolutely really do like this dunkin donuts location. They are very quick, very friendly, and handle busy times very well also! Absolutely recommend this location over other local coffee locations. Love that there is a drive through option as well!Makes getting coffee so much mire convenient!