Doubletree By Hilton Phoenix Mesa

Room was spacious, but a bit dusty. The reception is nice enough, but not great in explaining holding charges on the credit card on check in. Good location and price

Got in at 3am, after sleeping a few hours had breakfast, it was really good for hotel breakfast… we only stayed one night but the hotel is pretty cool and the pool is

Our family flew in from Dallas for my uncle’s funeral and Lenique Peggy at the front desk were so welcoming and helpful to all of us. The rooms were very comfortable and the services of the hotel including the restaurant, bar, and mini-market were wonderful options for us. My mom and I enjoyed the pool and lounge area outside. In the evening, we sat around the tables in the main area, chatting and telling stories about my uncle and it was so healing for us all. The location was perfect for us to travel between the airport and the services for my uncle. Thank you for hosting us!

I have never had better service than this. I came in at 9:30pm in need of a room after a long day of traveling chaos and they helped me in every way possible. They made sure I was comfortable, had what I needed and it was a wonderful experience. This place is beautiful and clean. Thank you so much Carlos and Nicaise for your hospitality!

Clarification: this only applied to the night staff on shift. The folks we dealt with in the morning were fantastic and helpful.Rude, unfriendly, and useless staff.Checked in online, as the rest of my group was arriving before me. They were turned away and not allowed into the room even an hour after the allowable check-in time. Forced to leave and wait elsewhere for 3 hours until I could arrive. I know I was checked in as I just walked straight in without their assistance.Edit: To reply to the very kind words by the staff, their name was on the reservation. As I confirmed with the staff when I checked in online and can be looked up with the reservation.