El Sitio Mexican Grill - Eatonton

Please consider other options, unless you have time and money to waste on sub-par everything. We should have left when there was confusion with seating, although we never figured out why. The workers near the front seemed unorganized and appeared frazzled. We allow for things, especially in this particular time of such uncertainty. With employee shortages, often untrained staff, regular menu item food stuffs not been available, we know owners and managers have a hard time, but this particular experience was just absolutely avoidable. The place looked really staffed up, so something else was going on other than staff shortages. Although one of us is handicapped and it's obvious, we were still taken on a trek through a narrow passage to the very back, although several other seatings for two was clearly available closer to the front. We didn't complain, we just followed the host who was also waiting on people as we went along. Waiters with drinks and large amounts of food on trays above their heads and ours were squeezing by us, there was a guy sweeping in the aisle as we passed by and no one made an effort to move so we could follow the host. One lady did speak say hi to us though. It was stop and go for a bit, but we finally arrived at our seat facing the nearby kitchen door. Once seated we waited thirty plus minutes for two sodas and water. The waiter continually told us each time he walked by they were very busy that night and he was doing his best. We were inclined to feel for his plight and decided to just enjoy our drinks and be patient. Three hours and several request later for the check, it finally arrived. A $70 bill for cold food that all tasted the same. Cold food in a Mexican establishment is very rare indeed, it usually arrives really hot and they warn you about the burn risk with the serving dishes, not the case on our visit. Then we waited approximately an additional thirty minutes to process the payment. We don't mind paying for good food, we order what we want and we have an expectation that it will taste good and that we will be served properly. We ordered house fajitas,a burrito, couple of tacos, rice, beans and cheese dip, the usual fair, but a variety of flavors was expected, since there were so many elements to the dishes. I'm not sure how they achieved it, but it really all tasted the same, cold and bland, it had very little if any seasonings in the food. Many people complain just to be complaining, they will find something wrong in even the best of situations, not the case with us. We are easy to please. We enjoy dining out and also enjoy interacting cheerfully with staff members and we enjoy tipping accordingly based on the treatment we receive. We will even enjoy less than good food if we are treated kindly. Hey, the wait staff doesn't cook the food. We just want to enjoy the dining experience. We have standard expectations and know there are times when some things happen, we just don't expect so very many things to happen all in the same visit. There is no excuse for poor treatment of customers, especially if they are not complaining or being obnoxious or causing problems in general, none of which we ever do. We require very little and even try to help with clearing and stacking our table, so there is no need to provide us shabby treatment. After three hours of watching our waiter our sympathy for him dwindled as we observed he only had 4 tables, so it wasn't like he was swamped and none of the tables had more than 4-5 people at any given time during our visit. He spent most of the time in the kitchen and a great deal of his time laughing and joking with one particular table while the other three went lacking. There were looks of disappointment and anxiousness coming from a few of the other faces seated at his tables as well. All this being said, that is three hours we cannot recoup and we ate very little of what we did receive and we certainly didn't take it with us, it was not fit to share with our cat. We have to give this place one star. There is howeve

Need to change their hours on the door to truly reflect their hours. Restaurant full of people at 8:35, sign on door says they close at 9, open neon is lit, they say closed at 8:30.

Our server went MIA most of the time, food took forever to come out. The food was good but took over an hour to come. Had to keep flagging down our server even after our food finally came out. Not a place I would recommend honestly

We came here for dinner with two other couples. We were seated promptly. Our drink orders were take and our food orders. We waited and waited and waited. It was well over an hour before our food came. My order was put in wrong…it had shrimp and I am allergic to shellfish. Sent it back and waited. Everyone was done with dinner when mine came out. I lost my appetite by this time. I just had it boxed up and took it home. I would say the food itself was good but the service is much to be desired. Our waitress did not even come by with the bill…we had to seek her out to get it. The air conditioner was full force so I had to leave my jacket on and someone else had to do the same. Not a pleasant experience. Would not recommend you go unless you have hours to waste!

Good food, good service, nice atmosphere, and good drinks