Domino's Pizza - Eatontown

I would rate this restaurant as a zero if possible! After waiting 2 hours for delivery, I decided to drive to the store where I found about 6 other customers also waiting for their orders. These customers had been waiting between 1-2 hours as well. How is this possible? When I tried to speak with the staff, we were completely ignored as if we weren't even there. I was then informed that our order was almost ready. Almost ready? They claimed they had been backed up since 4 pm (it was now 9 pm) - over two hours had passed! Half of our order was sitting there getting cold. When I asked about a discount for the inconvenience, I was told no. After asking again about compensation, the female staff member told me we should appreciate our customers. What? I then decided to cancel my order and asked for the name of the manager - there was silence as they didn't want to tell me. After pushing the issue, I found out that the male behind the counter, Dan, was the manager. We ended up ordering from the Red Bank location, where we received our food hot and in a timely manner. I will never use the Eatontown location again. Be warned - the staff is rude and unable to handle their business. Dan has no business running a store that he can't handle. This was the worst Dominos experience ever.

This restaurant is a reliable option for affordable pizza, with fast cooking times and a friendly staff. Occasionally, due to high demand, the pizzas may be slightly undercooked or have limited toppings, but it is still a decent place to grab a slice.

I placed my dinner order three hours ago, but according to the app, the food has not been delivered and there is no sign of it. I have been trying to call the restaurant for an hour and a half, but I have been on hold the entire time. I need either a refund or my food.

I travel for work in 6 different states and order Dominos a lot. This was the worst experience I?ve ever had with Domino?s Pizza. If you can, choose someone else. The pizza and wings were cold and not up to the standards I know the company pridesitself on. The store was located 6 minutes away from my hotel and it took over 2 hours to get my food. Called several times andgot a recording for 10 minutes. Whoever owns this store should be aware and if they know and don?t fix this shame on them!

After waiting in person at the store for an hour since we placed our order online to pickup, for just 2 medium pies, they tried to hand me a totally burnt pie and a half-burnt pie. I realize they were short staffed, but don't hand me a burnt up pie when Ipatiently waited.